Call us. Someone picks up, seven days a week.

No queue system, no ticket number, no callback promised for Tuesday. The phone is answered from 7am to 11pm every day of the year, and the person on it can usually tell you what your appliance is doing before anyone drives out.

Phone

(289) 301-7432

Fastest way to get a window today. Have the brand handy if you can.

Hours

7am – 11pm

Monday through Sunday, holidays included, at the same rate as a Tuesday morning.

Where we are

93 Shaw Street, Unit 16, Welland, ON L3B 5W9

We work out of vans rather than a showroom, so ring before coming by.

Rather not call? Leave a number and we will ring you back

Requests that come in during working hours usually get a call back within the hour. Anything sent overnight is answered first thing in the morning.

Worth having ready when we speak

  • The brand, and the model number if you can find the sticker inside the door or behind the drawer
  • What the machine is actually doing, including any noise and where it comes from
  • A photo of any error code on the display, which saves a good chunk of the diagnostic
  • Whether it is built in, integrated or stacked, so we send the right number of people

Smelling gas or something burning? Do not use this form. Leave the house, call Enbridge from outside if it is gas, or unplug the appliance if it is electrical, then ring us.

Request a callback

Takes about twenty seconds. We do not pass your details to anyone.